Privacy Guidelines
How data is gathered, used, and safeguarded on this site
Last Updated: January 20, 2026
This Privacy Policy outlines how RiverStoneGarden ("we," "us," or "our") gathers, utilizes, and discloses information about you when you access our website (the "Site"). By using the Site, you consent to the handling of information in accordance with this policy.
Information We Collect
Information You Provide
We gather data you explicitly supply when you:
- Submit the contact form (name, email, and message you write)
- Sign up for updates (if available)
- Reach out to us via our contact page
Information Collected Automatically
During your visit to the Site, we may automatically gather certain details about your device and session, such as:
- IP address
- Browser type and version
- Operating system
- Referring website
- Pages viewed and the duration spent on them
- Date and time of visit
- Approximate location (country/city level)
Cookies and Tracking Technologies
We employ cookies and related tracking technologies to monitor browsing activity on the Site. Cookies are tiny data files saved on your device.
Types of Cookies We Use
Necessary Cookies: These cookies are essential for the Site to function properly. They enable basic features like page navigation and access to secure areas.
Analytics Cookies: These cookies help us understand how visitors interact with the Site by collecting and reporting information anonymously. We use this data to improve our Site and content.
Marketing Cookies: These cookies may be set through our Site by third parties. They may be used to build a profile of interests and show relevant advertisements on other sites.
Managing Cookies
When you first visit our Site, you will be presented with a cookie consent banner that allows you to:
- Accept all cookies
- Decline non-essential cookies
- Adjust cookie settings
You can also control cookies through your browser settings. Please note that turning off certain cookies may impact the Site's functionality.
How We Use Your Information
We use the information we collect for the following purposes:
- To respond to inquiries and provide support
- To enhance and optimize our Site and content
- To study Site usage and trends
- To guard against fraud or illegal activity
- To meet legal requirements
Information Sharing
We do not sell, trade, or lease personal data to third parties. We may share information in the following circumstances:
- Service Providers: We may disclose information to third-party vendors who help us operate the Site (e.g., hosting or analytics)
- Legal Requirements: We may disclose information if required by law or in response to legitimate legal requests
- Protection of Rights: We may disclose information to safeguard rights, privacy, safety, or property
Third-Party Services
Our Site may include links to external websites. We are not responsible for their privacy practices. We recommend reviewing the privacy policies of any third-party sites you visit.
We may employ third-party services for analytics and performance tracking.
Data Retention
We keep personal data only as long as needed to fulfill the purposes it was collected for, including to meet legal, accounting, or reporting needs.
Data Security
We apply suitable technical and organizational safeguards to protect personal data from unauthorized access, modification, disclosure, or destruction. However, no transmission or storage method is completely secure, so absolute security cannot be guaranteed.
Your Rights
Depending on where you are, you may have certain rights regarding your personal information:
- Access: Request a copy of the personal data we hold
- Correction: Request corrections to inaccurate data
- Deletion: Request removal of personal data
- Objection: Object to how we process your data
- Portability: Request transfer of your data
To exercise these rights, please contact us at the details below.
Children's Privacy
Our Site is not intended for individuals under 16. We do not knowingly collect data from users under 16. If you believe we have collected information from a child under 16, please contact us.
International Data Transfers
Your data may be transferred to and processed in countries other than your resident country. Those countries may have different data protection laws. By using the Site, you consent to such transfers.
Changes to This Policy
We may revise this Privacy Policy occasionally. We will inform you of changes by posting the updated policy on this page and updating the "Last Updated" date. Please review this policy periodically.
Contact Information
If you have questions or concerns about this Privacy Policy or data practices, please contact us:
- Phone: +351 912 345 678
- Location: Lisbon, Portugal
We will reply within a reasonable time frame.
Consent
By using our Site, you agree to this Privacy Policy and its terms. If you disagree, please avoid using the Site.